FAQ

Sure! Here's a sample FAQ page for your online store, JustNeeEdit:

Frequently Asked Questions (FAQ)

Welcome to JustNeeEdit! Below, you'll find answers to some common questions about shopping with us. If you don't find the information you need, feel free to reach out to our customer support team.

1. What products do you sell?

At JustNeeEdit, we offer a wide range of stylish, customized apparel and accessories. Whether you’re looking for personalized clothing, unique prints, or one-of-a-kind designs, we’ve got something for everyone!

2. How do I place an order?

To place an order, simply browse through our store, select the items you want, choose your size, and click "Add to Cart." Once you're ready to check out, proceed to the cart page where you can review your order and enter your shipping and payment details.

3. Can I change or cancel my order?

Once an order is placed, we begin processing it immediately to ensure fast delivery. Unfortunately, we are unable to modify or cancel orders once they are confirmed. Please double-check your order before completing the purchase.

4. What payment methods do you accept?

We accept a variety of payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay

5. Do you ship internationally?

Yes! We ship worldwide. Shipping costs vary depending on your location, and estimated delivery times will be provided at checkout.

6. How can I track my order?

Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to track your package on the carrier's website.

7. What is your return/exchange policy?

We accept returns and exchanges within 30 days of receipt. To be eligible for a return or exchange, the item must be unused, in its original condition, and in the original packaging. Please contact our customer support team to start the process.

8. How can I contact customer support?

You can reach our customer support team by:

  • Emailing us at justthatit@hotmail.com
  • Using the contact form on our website

We aim to respond to all inquiries within 24-48 hours.

9. Do you offer gift cards?

Yes, we offer gift cards in various denominations. You can purchase them directly from our website.

10. How do I care for my items?

To ensure your items last as long as possible, we recommend following the care instructions on the label. Most of our apparel is machine washable, but please wash inside out and avoid using bleach to preserve the designs.

11. Can I sign up for your newsletter?

Yes! You can subscribe to our newsletter for exclusive updates, promotions, and new product launches. Simply enter your email at the bottom of the page to sign up.